Bold Beautiful Cosmetics | FAQ
Bold Beautiful Cosmetics | FAQ
Business Information
Who is the owner and founder of Bold Beautiful Cosmetics?
Bold Beautiful Cosmetics was founded by Suzanna Antholz in 2020, under Alawartany International Group, Inc. We are committed to providing premium, cruelty-free beauty products made with care and integrity.
Is Bold Beautiful Cosmetics a registered trademark?
Yes — Bold Beautiful Cosmetics™ is a registered trademark. You can view our official trademark status USPTO 98098576. All brand names, logos, domain, and product names are legally protected under United States trademark law.
Are you fully based in the United States?
Yes — Bold Beautiful Cosmetics is 100% USA-based. Our business, management, customer service, and fulfillment operations are all in the United States.
Where do you ship from?
All orders are shipped from our fulfillment center in the United States. We proudly operate from the USA.
Orders & Shipping
How long does shipping take?
Orders are typically processed within 1-2 business days. U.S. orders arrive in 3-5 business days via USPS. We currently do not offer international shipping.
How can I track my order?
Track your order by logging into your account here: Track My Order.
Do you offer free shipping?
Yes — we offer free standard shipping on all U.S. orders.
Do you ship internationally?
At this time, we only ship within the United States.
Product Information
Are your products cruelty-free?
Yes — Bold Beautiful Cosmetics is proudly cruelty-free and never tests on animals.
Are your products vegan?
All our products are vegan-friendly. Check individual product descriptions for ingredient lists and vegan status.
Are your eyeliners waterproof?
Yes — both our gel eyeliner pencils and liquid liners are waterproof, smudge-proof, and designed for all-day wear.
Where are your products made?
Our products are made in certified, high-quality facilities abroad, depending on the product, and they meet strict safety and quality standards.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery. To start a return, contact us at info@boldbeautifulcosmetics.com.
Can I exchange a product?
Yes. To start an exchange, contact us at info@boldbeautifulcosmetics.com.
What should I do if I received a damaged or incorrect item?
We're so sorry! Contact us with your order number and a photo of the issue — we’ll make it right.
General Questions
How can I contact customer service?
Email us at info@boldbeautifulcosmetics.com or use our Contact Us page.
Do you offer promotions or discount codes?
Yes — follow us on TikTok, Instagram, Facebook, and subscribe to our email list for exclusive deals, giveaways, and beauty tips.
How can I become a Bold Beautiful Cosmetics brand ambassador?
We’d love to connect! Reach out via info@boldbeautifulcosmetics.com or check our social pages for ambassador opportunities.